Ask us to delete your data
Email info [at] feedback-studios.com with “Privacy request” in the subject. Tell us:
- your name;
- the email, phone or WhatsApp number you used with us, or the business, Facebook Page or Instagram account we worked with;
- that you want us to delete your data.
We confirm your identity, answer within 45 days, and tell you if we can’t delete something and why. A few records stay after a deletion, such as a scrambled record of a request to stop messages. “Your rights” in our Privacy Policy lists them.
Remove our access in Meta
Remove the Feedback Studios app
If your business connected our Feedback Studios app in Meta, you can remove it yourself:
- Go to Settings in Meta Business Suite for your business portfolio.
- Click Integrations, then Connected apps.
- Find Feedback Studios and remove it.
End our partner access
If you gave us partner access to your Pages, ad accounts or other business assets:
- Go to Settings in Meta Business Suite for your business portfolio.
- Click Partners in the left menu. If you cannot see Partners, you may not have full control of the business portfolio.
- Select Feedback Studios. Click Options in the top right, then select Remove from business portfolio.
- Click Remove partner.
What changes when you remove our access
Once you remove the app or our partner access, we stop receiving new data from your Meta accounts. Removing them does not delete what we already received: to delete that, email us.
“Data from Meta” in our Privacy Policy explains what we receive from Meta and why, and “Your rights” explains how to see, correct or delete your data.