Miami · WhatsApp, text and email
Marketing automation in Miami from the ad to the reply.
In Miami, marketing automation traces every lead to the ad that brought it in and replies in the lead’s own language, on WhatsApp, text or email. Starter sets up the tracking for $1,500.00, paid once, with no monthly fee. Growth, which adds lead follow-up, is $2,500.00 once, plus optional upkeep at $350.00 a month.
- Brow and lash studio, Palm Beach, 7 months2,661
- Aesthetic clinic, South Florida, 5 months2,280
- Family bakery, South Miami-Dade, 76 days444
On WhatsApp, the customer starts the clock
In a 2025 Pew Research Center survey, 56% of Hispanic adults in the US said they use WhatsApp, against 23% of White adults. In Miami-Dade, 70.3% of residents are Hispanic or Latino.
In our three cases, every conversation began with a customer writing first. On the WhatsApp Business Platform, that message opens a 24-hour window for free-form replies, automated ones included, as long as the customer can reach a person. After it, only templates approved by Meta can go out, and Meta does not translate them.
- Permission
- The person’s number, plus an opt-in that names your business
- 24-hour window
- Starts again with every message the customer sends
- After 24 hours
- Only templates Meta has approved, one for each language
- Template review
- Meta’s decision can take up to 24 hours
- Ads that open WhatsApp
- Reply inside the window and messages carry no Meta charge for up to 7 days
Sources: Pew Research Center, “Americans’ Social Media Use 2025”; U.S. Census Bureau, ACS 2024 1-year, table B03003. WhatsApp Business Messaging Policy, updated September 23, 2026, and Meta for Developers pages on WhatsApp pricing, opt-in and templates. All read October 9, 2026.Read WhatsApp’s policy
Plans
Starter tracks the leads. Growth answers them.
Starter tracks forms, calls, WhatsApp clicks and appointments, and sends each one to GA4, Google Ads and Meta. Meta gets them through the pixel and the Conversions API; its help center says ad blockers and connection errors affect the API less. A test report shows every event arriving.
Growth adds the follow-up. Every lead, whether it comes from Meta, Google, your website or a WhatsApp click, reaches your CRM with its source and language. It gets a first reply on its own and appointment reminders, and leads silent for more than 30 days get a message.
Not in our fee: what your CRM and call tracking charge, and the cost of each message, which you pay directly. Text and WhatsApp registrations go in your name. Prices do not include sales tax. Where Florida applies it, it is added to the invoice.
Automation answers leads; ads and a website bring them in. Those services, with their starting prices, are on one page.
Digital marketing agency in Miami- Starter: tracking, paid once
- $1,500.00
- Starter: events tracked on 1 website
- Up to 8
- Starter: monthly fee
- None
- Growth: tracking and lead follow-up, paid once
- $2,500.00
- Growth: follow-ups to each lead
- 3 in 7 days
- Growth: training for your team
- 60 minutes
- Growth: upkeep, optional, month to month
- $350.00 a month
Source: Meta Business Help Center, “About Conversions API”. Read October 9, 2026.
How we work
Set up in 10 business days, in your accounts
- 20minutes on a call about where your leads come from and the language they write in
- 10business days to set up Starter or Growth, ending with the test report
- 2changes a month, plus a report, with Growth’s optional upkeep
No message goes live until a person approves its wording, in English and in Spanish. Each WhatsApp template then waits for Meta’s review, which can take up to 24 hours.
Your accounts, CRM and registrations stay in your name, and the flows keep running if you leave.
In our flows, a number gets texts only if it came with written consent, and a STOP reply ends them. Florida’s rules for sales texts have a page of their own.
Email and SMS marketing in MiamiQuestions
Automation questions from Miami businesses
How much does marketing automation cost in Miami?
With us, Starter costs $1,500.00 once and covers the tracking, with no monthly fee. Growth costs $2,500.00 once and adds lead follow-up. Its upkeep, $350.00 a month, is optional and month to month. Your CRM and each message are billed to you directly. If Florida sales tax applies, it appears on the invoice.
Can the replies go out in Spanish?
Yes, at the same price. Each reply and follow-up exists in English and in Spanish, and the flow sends the version in the lead’s language. On WhatsApp, every language needs its own template, because Meta does not translate them. We write both and send both for review.
Do you build WhatsApp chatbots?
We set up automatic WhatsApp replies: the first answer, 3 follow-ups over 7 days and appointment reminders, in English and Spanish. AI drafts each message and a person approves it before launch. Every flow also gives the customer a way to reach someone on your team.
Do leads have to agree before they get texts or WhatsApp messages?
WhatsApp’s policy asks for the person’s number and an opt-in that names your business. For unsolicited automated sales texts, Florida’s statute requires “prior express written consent”, and a ticked box counts as a signature. We quote the law without interpreting it, and our flows only write to numbers that came with consent.
How long does the setup take?
Either plan takes 10 business days to set up. Meta can take up to 24 hours to decide on each WhatsApp template. At the end, a test report shows each event, such as a form or a call, reaching GA4, Google Ads and Meta. Everything stays in your accounts.
Pedro Galindez
Founder
Rodrigo Martin
Founder
Next step
Show us where your leads write to you
On a 20-minute call we follow one of your leads from the ad to the reply, then tell you which plan covers what is missing.
Marketing audit: $500.00, credited in full if you sign a plan within 30 days: against the setup or, if it has none, the first month. The 20-minute call is free.